Catalogue

How to buy from us


How do I make an order on-line?

Click here to see the buying DEMO
(follow the instructions step by step)

What are your delivery costs and times?
You can collect your order directly from our shop or have it sent to you; delivery costs are listed below:

In Italy (not fragile):

POSTE ITALIANE NOT FRAGILE/WITHOUT INSURANCE Max 30kg € 13 (5 day delivery) POSTE ITALIANE NOT FRAGILE/WITHOUT INSURANCE EXPRESS Max 30kg € 20 (2 day delivery) ITA 1 NOT FRAGILE/WITHOUT INSURANCE Max 5kg € 15 (3 day delivery)

ITA 4 SPECIAL discount for small sizes and weights € 100 (3 day delivery)

Europe (not fragile):

PACK EUROPE NOT FRAGILE SPECIAL € 70 (7 day delivery)
Reducible amount

Intercontinental (not fragile):

WORLD 1 NOT FRAGILE SPECIAL € 130 (10 day delivery)
Reducible amount

What if I order something fragile?

In Italy:

ITA 2 FRAGILE/INSURED Max 5kg. € 23 (3 day delivery)
ITA 3 FRAGILE/INSURED EXPRESS Max 5kg. € 40 (3 day delivery)

Europe:

PACK EUROPE 2 NOT FRAGILE SPECIAL € 100 (7 day delivery)
Reducible amount

Intercontinental:

WORLD 2 FRAGILE SPECIAL € 170 (10 day delivery)

DBLiving declines responsibility for loss or damage to goods sent without insurance.
N.B. Fragile products can not be sent as NOT FRAGILE.

What if I'm not at home to take the delivery?
If the parcel can not be delivered to the address specified, the carrier will leave a written consignment notice. It is up to the addressee to contact the delivery branch at the earliest convenience.

What payment methods do you take?
- Credit Card: Visa/Mastercard/Diners/American Express on SSL secure server (N.B. Credit cards are charged upon dispatch of goods).

- Bank Transfer (Banca Popolare Italiana ag. 3, ABI 05164 CAB 01624 C/A No. 000000165092 CIN D - IBAN IT19D0516401624000000165092 - registered under DBLIVING.COM SRL via vittor pisani 6 20124 MILANO) . Prior to making a transfer please email elena@dbliving.com stating the articles you wish to buy, and wait for confirmation. Alternatively call +39 (0)2 36504189 or send a fax to +39 (0)2 36504194 (N.B. Goods will only be sent upon confirmation of receipt of transfer on current account).

What risks do I run if I pay with a credit card?
Almost none at all. Credit card information (number and expiry date) is not handled by our website but is sent directly and in cryptographic form to Banca Sella's secure server (SSL).

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