What
are your delivery costs and times?
You can collect your order directly from our shop or have it sent
to you; delivery costs are listed below:
In Italy (not fragile):
POSTE
ITALIANE NOT FRAGILE/WITHOUT INSURANCE Max 30kg € 13 (5 day
delivery) POSTE ITALIANE NOT FRAGILE/WITHOUT INSURANCE EXPRESS
Max 30kg € 20 (2 day delivery) ITA 1 NOT FRAGILE/WITHOUT
INSURANCE Max 5kg € 15 (3 day delivery)
ITA 4 SPECIAL discount for small sizes and weights € 100
(3 day delivery)
Europe
(not fragile):
PACK
EUROPE NOT FRAGILE SPECIAL € 70 (7 day delivery)
Reducible amount
Intercontinental (not fragile):
WORLD 1 NOT
FRAGILE SPECIAL € 130 (10 day delivery)
Reducible amount
What
if I order something fragile?
In
Italy:
ITA 2 FRAGILE/INSURED Max 5kg. € 23 (3 day delivery)
ITA 3 FRAGILE/INSURED EXPRESS Max 5kg. € 40 (3 day delivery)
Europe:
PACK EUROPE 2 NOT FRAGILE SPECIAL € 100 (7 day delivery)
Reducible amount
Intercontinental:
WORLD
2 FRAGILE SPECIAL € 170 (10 day delivery)
DBLiving declines responsibility for loss or damage to goods sent
without insurance.
N.B. Fragile products can not be sent as NOT FRAGILE.
What if I'm not at home to take the delivery?
If the parcel can not be delivered to the address specified, the
carrier will leave a written consignment notice. It is up to the
addressee to contact the delivery branch at the earliest convenience.
What payment methods do you take?
- Credit Card: Visa/Mastercard/Diners/American Express on SSL
secure server (N.B. Credit cards are charged upon dispatch of
goods).
-
Bank Transfer (Banca Popolare Italiana ag. 3, ABI 05164 CAB 01624
C/A No. 000000165092 CIN D - IBAN IT19D0516401624000000165092
- registered under DBLIVING.COM SRL via vittor pisani 6 20124
MILANO) . Prior to making a transfer please email elena@dbliving.com
stating the articles you wish to buy, and wait for confirmation.
Alternatively call +39 (0)2 36504189 or send a fax to +39 (0)2
36504194 (N.B. Goods will only be sent upon confirmation of receipt
of transfer on current account).
What risks do I run if I pay with a credit card?
Almost none at all. Credit card information (number and
expiry date) is not handled by our website but is sent directly
and in cryptographic form to Banca Sella's secure server (SSL).